Print service providers

Printer & Scanner Repair software that keeps every job moving

Printer service is contract business. Offices expect an engineer within an agreed window, toner before it runs out, and a bill that matches what was agreed. The Quick Repairs tracks the contracts, the consumables and the response times that keep those agreements intact.

  • Free demo, no card required
  • Set up in a day
  • Works on any device
The daily friction

What slows printer & scanner repair shops down

The problems that cost you hours every week — and how one system removes them.

  • SLAs with real consequences

    A four-hour response promise needs visible timers, not memory. Job priority and promised times keep contracted work in front.

  • Consumables across many sites

    Knowing which cartridge each client's fleet takes — and having it in stock — is most of the job. Stock per SKU with reorder points handles it.

  • Devices spread across floors and buildings

    Recording device serial, model and physical location means the engineer walks straight to the right machine.

  • Billing that mixes contract and ad-hoc

    Some work is covered, some isn't. Marking coverage on the job keeps the invoice honest and the argument short.

How it works

From counter to collection

How a printer & scanner repair job flows through The Quick Repairs.

  1. Log the service call

    Capture client, site, device serial and the fault or error code reported.

  2. Check contract coverage

    The customer record shows whether the work is covered before the engineer is dispatched.

  3. Dispatch with the right parts

    Fusers, rollers and toner load into the van based on the model and reported fault.

  4. Repair and record

    Work done, parts fitted and page counts are entered against the job on site.

  5. Invoice or absorb

    Chargeable work invoices immediately; contract work closes against the agreement with a full record.

Coverage

Built around the work you actually do

Every device type and repair job you handle, tracked with the right detail.

Equipment you service

  • Office laser printers and MFPs
  • Large-format and plotter printers
  • Production and copy-room machines
  • Document and flatbed scanners
  • Label and receipt printers
  • 3D printers

Jobs that come through the door

  • Fuser unit replacement
  • Roller and paper-feed repair
  • Printhead cleaning and replacement
  • Toner and consumable replacement
  • Network and driver configuration
  • Scanner glass and ADF repair
  • Preventive maintenance visits
  • Error code diagnosis
Questions

Frequently asked questions

Can I manage managed-print contracts?

Customer records hold the full device and service history, so you can see what's covered, what's been done and what's due at each site.

Does it track consumables stock for different printer models?

Every cartridge, fuser and roller is its own stock line with reorder points, so you know what to hold for each client's fleet.

Can I record page counts for billing?

Meter readings can be recorded against the job, giving you the figures needed for per-page billing at the end of the period.

How do I keep SLA response times visible?

Promised dates and priority flags put contracted calls at the top of the queue rather than mixed in with walk-in work.

Ready to run your printer & scanner repair business better?

See The Quick Repairs on your own workflow. A short demo, no obligation.

Book a free demo