Repeat business
Loyalty Program built for repair shops
Repair is often treated as one-off trade: something breaks, it gets fixed, the customer disappears. That's a choice, not a rule. The customer database a shop builds simply by doing its work is enough to bring a meaningful share of those people back.
- Included in every plan
- No setup fee
- Free demo, no card required
What loyalty program changes day to day
Repeat customers cost nothing to win
Someone who already trusts your bench is far cheaper to bring back than a stranger from an ad.
Reward the people who return
Loyalty tracking on the customer record recognises regulars at the till rather than treating them like first-timers.
Reminders that create work
A battery fitted eighteen months ago is a conversation worth having. History makes that timing obvious.
Campaign lists you actually own
Contacts collected at intake are yours — not rented from a platform that changes its rules.
Everything loyalty program covers
No add-ons or upgrade tiers — this is what you get.
- Customer database built from completed jobs
- Repeat-visit and spend history per customer
- Loyalty status visible at the POS
- Service and follow-up reminder lists
- Segmentation by device type or repair history
- Export for email and SMS campaigns
- Business and trade account recognition
- Lifetime value per customer
How it works in the shop
Collect at the counter
A phone number and email at intake is all it takes to start the record.
History accumulates
Every repair adds to the customer's profile without anyone maintaining a spreadsheet.
Recognise regulars
Returning customers are identified at the till, so loyalty can be acknowledged.
Reach out with a reason
Segment by what they own and when they last visited, then contact them with something relevant.
Frequently asked questions
Do I need a separate loyalty app?
No. Loyalty runs off the customer records the system already builds, so there's nothing extra for staff or customers to install.
Can I see which customers come back most?
Repeat visits and total spend sit on the customer record, so your best customers are easy to identify.
Can I export a list for a campaign?
Yes. Customer contacts can be exported for use in whichever email or SMS tool you prefer.
Can I target specific device owners?
Because repairs record the device, you can build a list of, say, everyone whose laptop battery you replaced over a year ago.
See it running on your own workflow
A short demo, walked through with your repairs and your prices.
The rest of the system
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit..
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
See how it fits your industry
- Laptop & Computer RepairEnd-to-end ticketing, diagnostics, and checkout for laptop and desktop repair workshops.
- Tablet RepairTrack screen, battery, and board-level tablet repairs from intake to collection.
- Home Appliance RepairManage service jobs, parts, and warranties for home appliance repair businesses.
- Camera & Lens RepairPrecision job tracking for camera bodies, lenses, and optical equipment servicing.
- Audio Equipment RepairStreamline repairs for speakers, amplifiers, and professional audio gear.
- Gaming Console RepairFast ticket creation and parts management for console and controller repairs.