Optical technicians
Camera & Lens Repair software that keeps every job moving
A customer handing over a £4,000 body and a fast prime is trusting you with their livelihood. Camera work demands documented custody, careful calibration records, and honest turnaround dates. The Quick Repairs gives every item its own tracked record from the moment it crosses the counter.
- Free demo, no card required
- Set up in a day
- Works on any device
What slows camera & lens repair shops down
The problems that cost you hours every week — and how one system removes them.
High-value items need a paper trail
Photographing condition at intake and recording serial numbers protects both sides if a dispute arises over a mark on a barrel.
Body and lens arrive together, leave separately
A body might be ready while the lens waits on a part. Separate line items under one job let each piece move at its own pace.
Insurance and pro-user jobs
Loss adjusters want itemised reports. Detailed job notes and a clean itemised invoice give them what they need without you rewriting it.
Calibration must be recorded
Autofocus calibration and sensor alignment results belong on the record, so a return visit starts from what you measured last time.
From counter to collection
How a camera & lens repair job flows through The Quick Repairs.
Receive and document
Log body and lens serials, photograph existing marks, and record accessories handed in with the equipment.
Assess and estimate
Report the fault found with an honest cost, including the cases where a repair isn't economic.
Order specialist parts
Shutter units and optical elements have long lead times. The expected date sits on the job so the customer hears a real answer.
Repair and calibrate
Record calibration figures and test-shot results against the job before sign-off.
Return with a report
The customer collects with an itemised summary of the work — the documentation insurers and professionals expect.
Built around the work you actually do
Every device type and repair job you handle, tracked with the right detail.
Equipment you service
- DSLR and mirrorless bodies
- Prime and zoom lenses
- Cinema and broadcast cameras
- Compact and vintage film cameras
- Action cameras and gimbals
- Flashguns and studio lighting
Jobs that come through the door
- Shutter mechanism replacement
- Sensor cleaning and alignment
- Autofocus calibration
- Lens element and aperture blade repair
- Zoom and focus ring servicing
- Weather-seal and mount repair
- LCD and viewfinder replacement
- Fungus removal and optical cleaning
One system, every part of the shop
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit..
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
- Advanced ReportingGet insights and track sales, inventory, and performance to make data-driven decisions.
- Integrations (Shopify)Sync products, orders, and customer data across your eCommerce and in-store operations.
Frequently asked questions
Can I photograph equipment condition at intake?
Yes. Images attach to the job record, so the condition of a body or lens when it arrived is documented and timestamped.
How do I handle a body and lens booked in together?
Record them as separate items on one job. Each carries its own work, parts and status, so a finished body isn't held back by a lens waiting on an element.
Can I produce itemised reports for insurance claims?
Job notes and invoices are itemised by labour and parts, which is the breakdown loss adjusters normally require.
Does it cope with long parts lead times?
Expected arrival dates sit on the ticket, and the customer can be updated automatically when the part lands rather than chasing you.
Ready to run your camera & lens repair business better?
See The Quick Repairs on your own workflow. A short demo, no obligation.
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