Network engineers
Networking Equipment Repair software that keeps every job moving
When a switch fails, a business stops. Network repair is measured in downtime, and customers care as much about the loan unit you can supply today as the repair you'll finish next week. The Quick Repairs tracks the RMA, the asset history and the swap-out stock together.
- Free demo, no card required
- Set up in a day
- Works on any device
What slows networking equipment repair shops down
The problems that cost you hours every week — and how one system removes them.
Downtime drives everything
A business needs something working now. Managing loan units alongside the repair keeps the client running.
Assets need lifetime history
Kit that's failed twice is kit to replace. Serial-level history across visits makes that argument with evidence.
Configuration must survive the repair
A device returned wiped is a second outage. Recording that a config backup was taken makes it part of the process.
RMA and vendor returns
Vendor RMAs have their own reference numbers and timelines that need tracking beside your own job.
From counter to collection
How a networking equipment repair job flows through The Quick Repairs.
Log the fault and asset
Record device type, model, serial and the client site it came from.
Issue a loan unit
Book out replacement hardware against the job so you know what's on loan and where.
Back up configuration
Confirm and record the config backup before any work begins.
Repair or raise an RMA
Fix in-house or send to the vendor, tracking the RMA reference on the same job.
Return, restore and reconcile
Reinstall the configuration, recover the loan unit and invoice the work.
Built around the work you actually do
Every device type and repair job you handle, tracked with the right detail.
Equipment you service
- Managed and unmanaged switches
- Routers and firewalls
- Wireless access points and controllers
- PoE injectors and media converters
- NAS and storage appliances
- Rack-mounted server hardware
Jobs that come through the door
- Power supply replacement
- Port and PoE fault repair
- Firmware recovery and reflashing
- Fan and thermal servicing
- Capacitor-level board repair
- Configuration backup and restore
- Vendor RMA handling
- On-site swap-out and installation
One system, every part of the shop
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit..
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
- Advanced ReportingGet insights and track sales, inventory, and performance to make data-driven decisions.
- Integrations (Shopify)Sync products, orders, and customer data across your eCommerce and in-store operations.
Frequently asked questions
Can I track loan units issued while a device is repaired?
Yes. Loan hardware is booked out against the job, so you always know which client is holding which unit.
Does it keep a history per serial number?
Each asset's jobs stay linked to its serial, so repeated failures on the same device are immediately visible.
How do I track vendor RMAs?
RMA references and dates are recorded on the job, keeping your ticket and the vendor's return in step.
Can I meet business SLA commitments?
Priority levels and promised dates keep contracted business work ahead of general repairs in the queue.
Ready to run your networking equipment repair business better?
See The Quick Repairs on your own workflow. A short demo, no obligation.
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